Kaihoe- Engagement & Kaihoe- Systems Administrator

Expression of interest

Ko wai mātou | About us

Well, it’s not actually about us at all.  It’s about the people and communities we serve.  Ngāti Toa is a vibrant and influential iwi, firmly grounded in our cultural identity.  We’re paddling our own waka forward in leading significant change in enhancing the mana, wellbeing and prosperity of Ngāti Toa and the communities in which we thrive.

Ko te tīmā | About the team

Piki Te Mauri is an iwi-led attendance and engagement service delivered by Te Rūnanga o Toa Rangatira. Our kaupapa is grounded in whanaungatanga, manaakitanga, and mana motuhake, supporting tamariki, rangatahi and their whānau to reconnect with education in ways that honour identity, culture, and lived experience.

We work alongside kura, whānau, and community partners to remove barriers to attendance and wellbeing, and to create pathways that uplift the mauri of our rangatahi.

Ko te tūranga mahi | About the role

We are on the hunt for a two Kaihoe, which will have two independnat work streams. Namely, the Kaihoe- Engagement and Kaihoe- Systems Administrator.

As the Kaihoe- Engagement, you will work directly with ākonga and their whānau to support engagement in education This is a relationship-based role that requires empathy, flexibility, and strong cultural competence.

You will:

·       Build trusting relationships with rangatahi and whānau

·       Support whānau-led plans to re-engage in education

·       Work collaboratively with kura, agencies, and community services

·       Advocate for rangatahi within education and support systems

·       Contribute to iwi-led, strengths-based solutions grounded in kaupapa Māori

The Kaihoe- Systems Administrator is responsible for the day-to-day administration of Piki Te Mauri’s systems, including data entry, system maintenance, and reporting support. You will work alongside service leads, kaimahi, and external providers to ensure information is up to date, reliable, and meets reporting and compliance requirements. Key responsibilities include:

·       Administering and maintaining Piki Te Mauri information systems and databases

·       Supporting data quality, reporting, and performance monitoring

·       Troubleshooting system issues and providing technical support to kaimahi

·       Supporting system improvements, integrations, and documentation

·       Working alongside IT, data, and reporting teams within the wider Rūnanga

Please note that these roles require a full New Zealand drivers licence.

Ko ngā wheako ōu | About you

Well, after hearing about us and about the roles, you’ll know whether you’re the right person, and whether now is the right time for you. Your high-level experience and professional expertise in supporting whānau is a given, and you will be excited to engage and learn alongside Ngāti Toa.  Of course, you’ll be well practiced with/in

·       Experience working in education, social services, or community-based organisations

·       Excellent communication skills

·       Understanding of kaupapa Māori organisations or iwi-led service delivery

But the thing that will really stand out is your love for the work, and the people.  The Rūnanga is a diverse and inclusive organisation positioned to understand and serve our communities. So you’ll be ready to give your best in the service of others, in areas that matter.

And in return for your hard work, we can offer you:

·       Work / Life Balance;

·       Modern environment with friendly team;

·       Kaimahi centred discounts across banking and wellbeing activities;

·       Commitment to professional development;

·       The opportunity to serve our iwi and community aspirations – to be a part of a bigger purpose.

Excited? We are – because we’re up to big things! If this sounds like you, we’d love to hear from you. Get in touch with Calisa Hippolite on 0223404401