Care Services Coordinator

UPANE KA UPANE, WHITI TE RA! 
Advancing together into a brighter future

Ko wai mātou | About us

Well, it’s not actually about us at all.  It’s about the people and communities we serve.  Ngāti Toa is a vibrant and influential iwi, firmly grounded in our cultural identity.  And we’re paddling our own waka forward in leading significant change in enhancing the mana, wellbeing and prosperity of Ngāti Toa and the communities in which we thrive.

Ko te tīmā | About the team

You will join a team that is passionate about providing meaningful care to at-risk rangatahi. The Rūnanga has a number of homes for rangatahi, and its important that our operations remain safe, innovative and progressive for the best care investment in the young people of the rohe. From front end service delivery to back end compliance, it takes a team to serve the community.

Ko te tūranga mahi | About the role

The Care Services Coordinator is responsible for:

·        Care planning & coordination - Facilitate comprehensive assessments with rangatahi and whānau to identify strengths, needs, and aspirations.

·        Monitoring & compliance - identify service gaps and advocate for necessary resources, process improvements and support.

·        Crises support - support immediate response to incidents, injuries, or emergencies.

Ko ngā wheako ōu | About you

Well, after hearing about us and about the role, you’ll know whether you’re the right person, and whether now is the right time for you. Your high-level experience and professional expertise in care and emergency services is a given, and you will be excited to engage and learn alongside Ngāti Toa.  Of course, you’ll be well practiced with

·        Maintaining accurate, timely records in accordance with organisational policies and privacy standards.

·        Role modelling kaupapa Māori principles in everyday practice.

·        De-escalation and incident support

But the thing that will really stand out is your love for the work, and the people.  The Rūnanga is a diverse and inclusive organisation positioned to understand and serve our communities. So you’ll be ready to give your best in the service of others, in areas that matter.

And in return for your hard work, we can offer you:

·        Work / Life Balance;

·        Modern environment with friendly team;

·        Kaimahi centred discounts across banking and wellbeing activities;

·        Commitment to professional development;

·        The opportunity to serve our iwi and community aspirations – to be a part of a bigger purpose.

Excited? We are – because we’re up to big things! If this sounds like you, we’d love to hear from you. Get in touch with Steve Johnson at Steve.Johnson@Ngatitoa.iwi.nz

To apply for the role please submit you CV and cover letter. Please indicate in your documentation whether you have an affiliation to Ngāti Toa to help us get to know you.

Applications close 12pm noon Thursday 25 September 2025